- As a fraud prevention measure, you will need the following for ticket purchases:– Name, Surname and valid ID number (if South African) or passport number (if foreigner) for each individual ticket purchase.
- Maximum of 6 tickets per purchase.
- If you would like to purchase more than 6 tickets please e-mail:[email protected]
- Under your profile, you will be able to transfer a ticket to someone else but you will need their valid SA ID / passport number in order to transfer the ticket to them.
FAQ – Frequently Asked Questions
Who is the official tickets seller of Netball World Cup 2023, and where can I purchase the tickets?
Official tickets to the Netball World Cup can only be purchased through the Netball World Cup Website: www.nwc2023.org.za. We are using Plankton.mobi as our ticketing provider.
Does the Netball World Cup 2023 have reserved or Unreserved seating?
All seating in the Netball World Cup 2023 will be reserved seating.
Is the Arena seating area flat or a pavilion?
It is a pavilion.
I see there are tickets for Juniors and Adults. From what age group can tickets be purchase for children?
Junior tickets are applicable to children under 18 years of age.
Why are there no Junior tickets available in the GOLD TV section?
All attendees sitting in the GOLD TV section will be sitting in the angle of the camera for the duration of each game. The recordings will be broadcasted internationally and for security purposes, we do not sell these specific seats to minors. Parents who do not mind their children possibly being filmed and broadcast on television, can purchase a ticket for their child at the adult rate.
I have already purchased 6 tickets, and would like to add one more ticket, as there are 7 people in my group. Is there any way to buy one more ticket next to where we are seated?
Unfortunately we cannot allocate additional tickets to the same profile for the same game. Someone else will need to purchase the ticket, but there will be a chance of the group not sitting together.
I see I can only purchase a maximum of 6 tickets. What can I do if I want to buy more than 6 tickets?
You can contact the Netball World Cup 2023 Group Ticket contact centre at [email protected]
To make a booking please register a Plankton.Mobi user profile on the following link: https://plankton.mobi/Account/Register.
Once you have successfully registered you can make your ticket booking from the Netball World Cup Website: www.nwc2023.org.za
If you already have a Plankton user account and are struggling to log in, please send us the email used to create the profile: [email protected].
All pricing, seating plan and dates are also available on the website as well.
I purchased tickets for the Netball World Cup 2023. The notification I got was that the payment was unsuccessful, but the funds were deducted from my bank account, and I received tickets via email. This problem is after I received the notification the first time I purchased again, now the funds have been deducted twice. Can you assist please?
Yes we can assist, please contact us directly on [email protected] so that we can investigate your query and assist with refunding your account
Where can I enquire about the Netball World Cup Tour packages?
You can contact the Netball World Cup 2023 Group Ticket contact centre at [email protected]
Where can I find a schedule for the Netball World Cup?
The schedule is added to the Calendar on the netball World Cup 2023 website www.nwc2023.org.za.
I have just purchased tickets, and have received the confirmation email, but my credit card transaction still says pending. Please can you assist to confirm if the tickets are booked?
Yes we can assist, please contact us directly on [email protected] so that we can investigate your query and give you feedback.
I see you need to complete each ticket holder’s details when purchasing the tickets, do I have to fill out all the details?
Yes, to prevent fraud, each and every transaction has to be linked to a password secured account. Please register and complete your booking.
Note, you will also need the following for ticket purchases per ticket:
Name, Surname and valid ID number (if South African) or valid passport number (if foreigner) for each individual ticket purchase.
You will be able to transfer a ticket to someone else at a later stage, but you will need their valid SA ID / passport number in order to transfer the ticket to them. You are only allowed a Maximum of 6 tickets per purchase.
Can we transfer already bought tickets from one game to another?
No, unfortunately not.
Can I get a refund on my ticket?
No, unfortunately not.
